Returns & Exchanges

At GALXBOY, we want you to be fully satisfied with your purchase. If you are not completely happy, you can return or exchange any unworn and unwashed items within 14 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all tags and labels remain attached to maintain eligibility for a refund.

3

Ship It Back

Print your prepaid shipping label from the portal and drop off the package at your nearest authorized courier location.

4

Quality Check & Refund

Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing